March 16, 2007 - When it comes to providing customer service, the golden rule applies: 'Try to put yourself in your customers' shoes and figure out how you would want to be treated,' says Frank Sator, president of Premier Business Properties, Inc. in Anaheim, CA.

Yet that's easier said than done, as clients often have unique wants and needs. 'We know what we're doing, and what the outcome should be -- why don't the clients understand?' Sator says.

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March 16, 2007 - When it comes to providing customer service, the golden rule applies: 'Try to put yourself in your customers' shoes and figure out how you would want to be treated,' says Frank Sator, president of Premier Business Properties, Inc. in Anaheim, CA.

Yet that's easier said than done, as clients often have unique wants and needs. 'We know what we're doing, and what the outcome should be -- why don't the clients understand?' Sator says.

Read the full story
Courtesy of: Source name here

March 16, 2007 - When it comes to providing customer service, the golden rule applies: 'Try to put yourself in your customers' shoes and figure out how you would want to be treated,' says Frank Sator, president of Premier Business Properties, Inc. in Anaheim, CA.

Yet that's easier said than done, as clients often have unique wants and needs. 'We know what we're doing, and what the outcome should be -- why don't the clients understand?' Sator says.

Read the full story
Courtesy of: Source name here